FAQ (Frequently Asked Questions)

1️⃣ Products & Inventory

Q1: What types of electronic components do you offer?
A: We provide a wide range of electronic components, including MCUs, sensors, power modules, memory, interface chips, and more, covering popular brands such as Allwinner, Rockchip, and STMicroelectronics.

Q2: Are your products in stock?
A: Most popular components and commonly used modules are in stock. Some custom or rare models may require pre-order. You can check the stock status on the product page or contact us directly.

Q3: How do you ensure product quality?
A: All our products come from authorized sources and are guaranteed genuine. PCBA products and custom solutions undergo strict functional testing to ensure reliability and stability.

2️⃣ PCBA Customization & Solutions

Q4: Do you offer PCBA customization services?
A: Yes, we provide PCBA customization services from small to large batches, including schematic design, prototyping, production, and functional testing. We can develop complete solutions according to customer requirements.

Q5: What information is needed for a custom solution?
A: Typically, we require: circuit design/schematics, BOM list, size specifications, and functional descriptions. If complete documentation is not available, we can provide professional design services.

Q6: How long does PCBA prototyping take?
A: Small batch prototypes usually take 7–14 days, depending on design complexity and component availability.

3️⃣ Orders & Shipping

Q7: What is the minimum order quantity (MOQ)?
A: Standard components generally have no MOQ, while custom PCBA solutions may have minimum batch requirements depending on the design.

Q8: What payment methods do you accept?
A: We accept international credit cards, PayPal, T/T (wire transfer), Western Union, and other payment methods.

Q9: How long does shipping take?
A: International shipping usually takes 5–15 business days, depending on destination and shipping method. We also offer express and air freight options to ensure safe and timely delivery.

4️⃣ Technical Support & Warranty

Q10: Do you provide technical support?
A: Yes, we offer product usage guidance, PCBA debugging support, and solution optimization suggestions to ensure customers can develop and use the products smoothly.

Q11: Do your products come with a warranty?
A: All components and PCBA products come with a warranty period. Please refer to the product page or contact our support team for details.